Alfa Group

DOKU has partnered with various partners and one of them is Alfa Group (Alfamart, Alfaexpress, Alfamidi, Lawson, Dan+Dan) to provide O2O Payment. Learn more about how DOKU can help you integrate with Alfa Group here.

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Integration methods

There are two methods to integrate with Alfa Group:

1. Register: The payment code will be registered to DOKU and Alfa will inquiry to our side when the customer make payment at the Alfa Store

   1. DOKU Generated Payment Code (DGPC): The payment code is generated by DOKU. Suitable for e-commerce business model.

   2. Merchant Generated Payment Code (MGPC): The payment code is generated by Merchant. Suitable for top up business model.

2. Direct Inquiry (DIPC): The payment code is registered on merchant side and DOKU will forward Alfa inquiry request to merchant side when the customer make payment at the Alfa store

Integration steps

DOKU Generate Payment Code

Here is the overview of how to integrate with Online to Offline:

1. Generate payment code

2. Display payment code

3. Acknowledge payment result

1. Generate payment code

To generate payment code, you will need to hit this API through your Backend:

API Request

Type	Value
HTTP Method	POST
API endpoint (Sandbox)	https://api-sandbox.doku.com/alfa-virtual-account/v2/payment-code
API endpoint (Production)	https://api.doku.com/alfa-virtual-account/v2/payment-code

Here is the sample of request header to generate payment code:

Client-Id: MCH-0001-10791114622547
Request-Id: d24a5644-6078-4249-8740-4a6dcd92df5a
Request-Timestamp: 2020-08-11T08:45:42Z
Signature: HMACSHA256=vl9DBTX5KhEiXmnpOD0TSm8PYQknuHPdyHSTSc3W6Ps=

Parameter	Description
client-id	Client ID retrieved from DOKU Back Office
request-id	Unique random string (max 128 characters) generated from merchant side to protect duplicate request
request-timestamp	Timestamp request on UTC time in ISO8601 UTC+0 format. It means to proceed transaction on UTC+7 (WIB), merchant need to subtract time with 7. Ex: to proceed transaction on September 22th 2020 at 08:51:00 WIB, the timestamp should be 2020-09-22T01:51:00Z
signature	Security parameter that needs to be generated on merchant Backend and placed to the header request to ensure that the request is coming from valid merchant. Please refer to this section to generate the signature

Here is the sample of request body to generate payment code:

{
    "order": {
        "invoice_number": "INV-20210124-0001",
        "amount": 150000
    },
    "online_to_offline_info": {
        "expired_time": 60,
        "reusable_status": false,
        "info": "Merchant Demo Store"
    },
    "customer": {
        "name": "Anton Budiman",
        "email": "[e-mail]"
    }
}

Request Body Explanation

Parameter	Type	Mandatory	Description
order.invoice_number	string	Mandatory	Generated by merchant to identify the order and must unique per request Allowed chars: alphabetic, numeric, special chars Max length: 64
order.amount	number	Mandatory	In IDR currency and without decimal. Alfa only supports Close Amount Allowed chars: numeric Max length: 12
online_to_offline_info.expired_time	number	Optional	Payment code expiration time in minutes format Allowed chars: numeric Maximum length: 5 Default value: 60
online_to_offline_info.reusable_status	number	Mandatory	For payment code that can be paid more than once, set this to true Possible value: true false
online_to_offline_info.info	string	Optional	Additional info that will be display on the Alfa POS when customer do inquiry Allowed chars: alphabetic, numeric, special chars Max length: 30
customer.name	string	Mandatory	Customer name that will be displayed on acquirer channel when do inquiry Allowed chars: alphabetic, numeric, special chars Max length: 64
customer.email	string	Optional	Customer email Allowed chars: alphabetic, numeric, special chars Max length: 128

API Response

After hitting the above API request, DOKU will give the response.

Type	Value
HTTP Status	200
Result	SUCCESS

Client-Id: MCH-0001-10791114622547
Request-Id: d24a5644-6078-4249-8740-4a6dcd92df5a
Response-Timestamp: 2020-08-11T08:45:42Z
Signature: HMACSHA256=9UPUFzOqJc47aJzD9ESOTcWg6TMsg3mqSP+DnUO8ENE=

Parameter	Description
client-id	Client ID retrieved from DOKU Back Office
request-id	Unique random string (max 128 characters) generated from merchant side to protect duplicate request
request-timestamp	Timestamp request on UTC time in ISO8601 UTC+0 format. It means to proceed transaction on UTC+7 (WIB), merchant need to subtract time with 7. Ex: to proceed transaction on September 22th 2020 at 08:51:00 WIB, the timestamp should be 2020-09-22T01:51:00Z
signature	Security parameter that needs to be generated on merchant Backend and placed to the header request to ensure that the request is coming from valid merchant. Please refer to this section to generate the signature

Here is the sample of response body:

{
    "order": {
        "invoice_number": "INV-20210124-0001"
    },
    "online_to_offline_info": {
        "payment_code": "6059000000000205",
        "how_to_pay_page": "https://sandbox.doku.com/how-to-pay/v2/alfa-online-to-offline/6059000000000205",
        "how_to_pay_api": "https://api-sandbox.doku.com/alfa-online-to-offline/v2/how-to-pay-api/6059000000000205",
        "created_date": "20210331115005",
        "expired_date": "20210331125005",
        "created_date_utc": "2021-03-31T04:50:05Z",
        "expired_date_utc": "2021-03-31T05:50:05Z"
    }
}

Response Body Explanation

Parameter	Type	Mandatory	Description
order.invoice_number	string	Mandatory	Same as the request
online_to_offline_info. payment_code	string	Mandatory	Generated by DOKU that will be used by customer for doing a payment through Alfa store
online_to_offline_info.how_to_pay_page	string	Optional	Page URL that merchant can use to display how customer can complete the payment process through Alfa store
online_to_offline_info.how_to_pay_api	string	Optional	URL that merchant can parse to display customized how customer can complete the payment process through Alfa store
online_to_offline_info.created_date	string	Conditional	Date time of payment code generated with the format of yyyyMMddHHmmss. The created date uses UTC+7 time
online_to_offline_info.expired_date	string	Conditional	Date time of payment code will be expired with the format of yyyyMMddHHmmss. The expired date uses UTC+7 time. Use this to set the expiry order on merchant side
online_to_offline_info.created_date_utc	string	Conditional	Date time of payment code generated in UTC format
online_to_offline_info.expired_date_utc	string	Conditional	Date time of payment code will be expired in UTC. Use this to set the expiry order on merchant side

PRO TIPS

You can also show payment instruction link to your customer by using online_to_offline_info.how_to_pay_page. If you wish to customize the UI for the payment instruction, you can use the online_to_offline_info.how_to_pay_api.

2. Display payment code

You can display the payment code to your customer by using online_to_offline_info.payment_code that you retrieved from the API response.

3. Acknowledge payment result

After the payment is being made by your customer, DOKU will send HTTP Notification to your defined Notification URL. Learn how to handle the notification from DOKU:

• Handling DOKU HTTP Notification

Merchant Generate Payment Code

Here is the overview of how to integrate with Online to Offline:

1. Generate payment code

2. Display payment code

3. Acknowledge payment result

1. Generate payment code

To generate payment code, you will need to hit this API through your Backend:

API Request

Type	Value
HTTP Method	POST
API endpoint (Sandbox)	https://api-sandbox.doku.com/alfa-online-to-offline/v2/merchant-payment-code
API endpoint (Production)	https://api.doku.com/alfa-online-to-offline/v2/merchant-payment-code

Here is the sample of request header to generate payment code:

Client-Id: MCH-0001-10791114622547
Request-Id: d24a5644-6078-4249-8740-4a6dcd92df5a
Request-Timestamp: 2020-08-11T08:45:42Z
Signature: HMACSHA256=vl9DBTX5KhEiXmnpOD0TSm8PYQknuHPdyHSTSc3W6Ps=

Parameter	Description
client-id	Client ID retrieved from DOKU Back Office
request-id	Unique random string (max 128 characters) generated from merchant side to protect duplicate request
request-timestamp	Timestamp request on UTC time in ISO8601 UTC+0 format. It means to proceed transaction on UTC+7 (WIB), merchant need to subtract time with 7. Ex: to proceed transaction on September 22th 2020 at 08:51:00 WIB, the timestamp should be 2020-09-22T01:51:00Z
signature	Security parameter that needs to be generated on merchant Backend and placed to the header request to ensure that the request is coming from valid merchant. Please refer to this section to generate the signature

Here is the sample of request body to generate payment code:

{
    "order": {
        "invoice_number": "INV-20210124-0001",
        "amount": 150000
    },
    "online_to_offline_info": {
        "payment_code": "1900600000000046",
        "expired_time": 60,
        "reusable_status": false,
        "info": "Merchant Demo Store",
    },
    "customer": {
        "name": "Anton Budiman",
        "email": "[e-mail]"
    }
}

Request Body Explanation

Parameter	Type	Mandatory	Description
order.invoice_number	string	Mandatory	Generated by merchant to identify the order and must unique per request Allowed chars: alphabetic, numeric, special chars Max length: 64
order.amount	number	Mandatory	In IDR currency and without decimal. Alfa only supports Close Amount Allowed chars: numeric Max length: 12
online_to_offline_info. payment_code	string	Mandatory	Generated by Merchant that will be used by customer for doing a payment through Alfa store Max Length: 20
online_to_offline_info.expired_time	number	Optional	Payment code expiration time in minutes format Allowed chars: numeric Maximum length: 5 Default value: 60
online_to_offline_info.reusable_status	number	Mandatory	For payment code that can be paid more than once, set this to true Possible value: true false
online_to_offline_info.info	string	Optional	Additional info that will be display on the Alfa POS when customer do inquiry Allowed chars: alphabetic, numeric, special chars Max length: 30
customer.name	string	Mandatory	Customer name that will be displayed on Alfa POS when do inquiry Allowed chars: alphabetic, numeric, special chars Max length: 64
customer.email	string	Optional	Customer email Allowed chars: alphabetic, numeric, special chars Max length: 128

API Response

After hitting the above API request, DOKU will give the response.

Type	Value
HTTP Status	200
Result	SUCCESS

Client-Id: MCH-0001-10791114622547
Request-Id: d24a5644-6078-4249-8740-4a6dcd92df5a
Response-Timestamp: 2020-08-11T08:45:42Z
Signature: HMACSHA256=9UPUFzOqJc47aJzD9ESOTcWg6TMsg3mqSP+DnUO8ENE=

Parameter	Description
client-id	Client ID retrieved from DOKU Back Office
request-id	Unique random string (max 128 characters) generated from merchant side to protect duplicate request
request-timestamp	Timestamp request on UTC time in ISO8601 UTC+0 format. It means to proceed transaction on UTC+7 (WIB), merchant need to subtract time with 7. Ex: to proceed transaction on September 22th 2020 at 08:51:00 WIB, the timestamp should be 2020-09-22T01:51:00Z
signature	Security parameter that needs to be generated on merchant Backend and placed to the header request to ensure that the request is coming from valid merchant. Please refer to this section to generate the signature

Here is the sample of response body:

{
    "order": {
        "invoice_number": "INV-20210124-0001"
    },
    "online_to_offline_info": {
        "payment_code": "1900600000000046",
        "how_to_pay_page": "https://sandbox.doku.com/how-to-pay/v1/alfa-online-to-offline/1900600000000046",
        "how_to_pay_api": "https://sandbox.doku.com/alfa-online-to-offline/v1/how-to-pay-api/1900600000000046",
        "created_date": "20200313095850",
        "expired_date": "20200313155850",
        "created_date_utc": "2020-03-31T09:58:50Z",
        "expired_date_utc": "2020-03-31T15:58:50Z"
    }
}

Response Body Explanation

Response Body Explanation

Parameter	Type	Mandatory	Description
order.invoice_number	string	Mandatory	Same as the request
online_to_offline_info. payment	string	Mandatory	Generated by DOKU that will be used by customer for doing a payment through Alfa store
online_to_offline_info.how_to_pay_page	string	Optional	Page URL that merchant can use to display how customer can complete the payment process through Alfa store
online_to_offline_info.how_to_pay_api	string	Optional	URL that merchant can parse to display customized how customer can complete the payment process through Alfa store
online_to_offline_info.created_date	string	Conditional	Date time of payment code generated with the format of yyyyMMddHHmmss. The created date uses UTC+7 time
online_to_offline_info.expired_date	string	Conditional	Date time of payment code will be expired with the format of yyyyMMddHHmmss. The expired date uses UTC+7 time. Use this to set the expiry order on merchant side
online_to_offline_info.created_date_utc	string	Conditional	Date time of payment code generated in UTC format
online_to_offline_info.expired_date_utc	string	Conditional	Date time of payment code will be expired in UTC. Use this to set the expiry order on merchant side

PRO TIPS

You can also show payment instruction link to your customer by using online_to_offline_info.how_to_pay_page. If you wish to customize the UI for the payment instruction, you can use the online_to_offline_info.how_to_pay_api.

2. Display payment code

You can display the payment code to your customer by using online_to_offline_info.payment_code that you retrieved from the API response.

3. Acknowledge payment result

After the payment is being made by your customer, DOKU will send HTTP Notification to your defined Notification URL. Learn how to handle the notification from DOKU:

• Handling DOKU HTTP Notification

Direct Inquiry

Here is the overview of how to integrate with Alfa Group:

1. Setup Inquiry URL

2. Generate payment code

3. Receive inquiry request from DOKU

4. Acknowledge payment result

1. Setup Inquiry URL

To receive the inquiry request from DOKU. You must set your Inquiry URL to DOKU. Please contact our team for the setup.

Please inform the Inquiry URL for Sandbox environment and Production environment.

2. Generate Payment Code

Generate payment is done in your system. The payment code length maximum is 20 digits.

3. Receive Inquiry Request from DOKU

API Request

DOKU will hits your Inquiry URL with the following API request:

Type	Value
HTTP Method	POST

Here is the sample of request header that DOKU generated for inquiry:

Client-Id: MCH-0001-10791114622547
Request-Id: d24a5644-6078-4249-8740-4a6dcd92df5a
Request-Timestamp: 2020-08-11T08:45:42Z
Signature: HMACSHA256=vl9DBTX5KhEiXmnpOD0TSm8PYQknuHPdyHSTSc3W6Ps=

Request Header Explanation

Parameter	Description
Client-Id	Client ID retrieved from DOKU Back Office
Request-Id	Unique random string (max 128 characters) generated from DOKU side to protect duplicate request
Request-Timestamp	Timestamp request on UTC time in ISO8601 UTC+0 format. It means to proceed transaction on UTC+7 (WIB), merchant need to subtract time with 7. Ex: to proceed transaction on September 22th 2020 at 08:51:00 WIB, the timestamp should be 2020-09-22T01:51:00Z
Signature	Security parameter that needs to be verified on merchant Backend to ensure that the request is coming from DOKU. Please refer to this section to generate the signature

Here is the sample of request body that DOKU will send to defined Inquiry URL:

{
    "service": {
        "id":"ONLINE_TO_OFFLINE"
    },
    "acquirer": {
        "id":"ALFA"
    },
    "channel": {
        "id":"ONLINE_TO_OFFLINE_ALFA"
    },
    "online_to_offline_info": {
        "payment_code":"8896512345678123"
    },
    "online_to_offline_inquiry": {
        "date":"2020-08-11T08:45:42Z",
        "identifier": [
        ]
    }
}

Request Body Explanation

Parameter	Type	Mandatory	Description
service.id	string	Mandatory	Value: ONLINE_TO_OFFLINE
acquirer.id	string	Mandatory	Value: ALFA
channel.id	string	Mandatory	Value: ONLINE_TO_OFFLINE_ALFA
online_to_offline_info.payment_code	number	Mandatory	Payment code that is inquired by the customer
online_to_offline_inquiry.date	string	Mandatory	Timestamp request on UTC time in ISO8601 format
online_to_offline_inquiry.identifier	array	Optional	List of transaction identifier that coming from the acquiring. Merchant can save these data for reference

API Response​

After DOKU hits your Inquiry URL with the above API request, you must give the following response:

Type	Value
HTTP Status for online_to_offline_inquiry.status = success	200
HTTP Status for online_to_offline_inquiry.status = decline	400
HTTP Status for online_to_offline_inquiry.status = billing_already_paid	400
HTTP Status for online_to_offline_inquiry.status = billing_was_expired	400
HTTP Status for online_to_offline_inquiry.status = billing_not_found	404
HTTP Status for online_to_offline_inquiry.status = invalid_signature	401

Client-Id: MCH-0001-10791114622547
Request-Id: 5b8e438f-fac1-4103-9e0e-ebfdc38b5acb
Response-Timestamp: 2020-08-11T08:45:42Z
Signature: HMACSHA256=9UPUFzOqJc47aJzD9ESOTcWg6TMsg3mqSP+DnUO8ENE=

Response Header Explanation

Parameter	Description
Client-Id	Same as the request
Request-Id	Same as the request
Response-Timestamp	Timestamp Response on UTC with format ISO8601 UTC+0 from Merchant
Signature	Signature generated by Merchant based on the response body. Please refer to this section to generate the signature

Here is the sample of response body:

{
    "order": {
        "invoice_number":"MINV20201231468",
        "amount":150000
    },
    "online_to_offline_info": {
        "payment_code":"8896512345678123",
        "info1":"Thanks for shooping"
    },
    "online_to_offline_inquiry": {
        "status":"success"
    },
    "customer": {
        "name":"Taufik Ismail",
        "email":"[e-mail]"
    }
    "additional_info": {
    }
}

Response Body Explanation

Parameter	Type	Mandatory	Description
order.invoice_number	string	Mandatory	Generated by merchant to identify the order and must unique per request Allowed chars: alphabetic, numeric, special chars Max length: 64
order.amount	number	Mandatory	In IDR currency and without decimal. Alfa only supports Close Amount Allowed chars: numeric Max length: 12
online_to_offline_info.payment_code	string	Mandatory	Same as the request
online_to_offline_info.info	string	Optional	Additional info that will be display on the Alfa POS when customer do inquiry Allowed chars: alphabetic, numeric, special chars Max length: 30
online_to_offline_inquiry.status	string	Mandatory	Possible value: success, decline, billing_already_paid, billing_was_expired, billing_not_found
customer.name	string	Mandatory	Customer name that will be displayed on Alfa POS when do inquiry Allowed chars: alphabetic, numeric, special chars Max length: 64
customer.email	string	Optional	Customer email Allowed chars: alphabetic, numeric, special chars Max length: 128
additional_info	object	Optional	Merchant can send additional data through this parameter and will be get the data in the HTTP Notification

4. Acknowledge payment result

After the payment is being made by your customer, DOKU will send HTTP Notification to your defined Notification URL. Learn how to handle the notification from DOKU:

• Handling DOKU HTTP Notification

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Additional features

We provide various additional features to suited your needs. Learn more here.

Insurance Data

For insurance merchant, DOKU can show insurance data to Alfa POS and Alfa receipt by give object additional_info.insurance_info and also DOKU can show footer message on Alfa receipt by give alfa_info.receipt.footer_message to DOKU. Here is the sample:

{
    ...
    "alfa_info": {
        "receipt": {
            "footer_message":"Call Center 021 555-0525"
        }
    },
    "additional_info": {
        "insurance_info": {
            "policy_type": "Dana Pendidikan",
            "policy_number": "9090901234",
            "policy_account_name": "Taufik Ismail",
            "policy_status": "aktif",
            "bill_due_date": "21 May 2021"
        }
    },
    ...
}

Update and Cancel Payment Code Data

If you wish to update your payment code data such as, update the amount, update the expiry time, customer details, and etc. You can do that by hitting the API with PATCH method:

API Request

Type	Value
HTTP Method	PATCH
API endpoint (Sandbox)	https://api-sandbox.doku.com/alfa-online-to-offline/v2/payment-code
API endpoint (Production)	https://api.doku.com/alfa-online-to-offline/v2/payment-code

Here is the sample of request header to update payment code:

Client-Id: MCH-0001-10791114622547
Request-Id: 2dc5985e-adaa-4f82-b126-b09e9006da14
Request-Timestamp: 2020-08-11T08:45:42Z
Signature: HMACSHA256=vl9DBTX5KhEiXmnpOD0TSm8PYQknuHPdyHSTSc3W6Ps=

Request Header Explanation

Parameter	Description
Client-Id	Client ID retrieved from DOKU Back Office
Request-Id	Unique random string (max 128 characters) generated from merchant side to protect duplicate request
Request-Timestamp	Timestamp request on UTC time in ISO8601 UTC+0 format. It means to proceed transaction on UTC+7 (WIB), merchant need to subtract time with 7. Ex: to proceed transaction on September 22th 2020 at 08:51:00 WIB, the timestamp should be 2020-09-22T01:51:00Z
Signature	Security parameter that needs to be generated on merchant Backend and placed to the header request to ensure that the request is coming from valid merchant. Please refer to this section to generate the signature

Here is the sample of request body to update payment code data:

Cancel payment code data

To cancel a payment code, simply set online_to_offline_info.status to DELETE

{
    "order": {
        "invoice_number": "INV-20210124-0001",
        "amount": 150000
    },
    "online_to_offline_info": {
        "payment_code": "6059000000000205",
        "status": "ACTIVE",
        "expired_time": 60,
        "reusable_status": false,
        "info": "Thank you for shopping"
    },
    "customer": {
        "name": "Anton Budiman",
        "email": "[e-mail]"
    }
}

Request Body Explanation

Parameter	Type	Mandatory	Description
order.invoice_number	string	Same as the generate payment code request
order.amount	number	Conditional	Set this with updated value if wished. Set this parameter to more than (>) 0for Close Amount Allowed chars: numeric Max length: 12
online_to_offline_info.payment_code	string	Mandatory	The payment code that wish to be updated
online_to_offline_info.status	string	Mandatory	Set ACTIVE to update the payment code and set DELETE to cancel the payment code Possible value: ACTIVE, DELETE
online_to_offline_info.expired_time	number	Optional	Set this with updated value if wished Allowed chars: numeric Maximum length: 5 Default value: 60
online_to_offline_info.reusable_status	number	Mandatory	Set this with updated value if wished Possible value: true false
online_to_offline_info.info	string	Optional	Additional info that will be display on the Alfa POS when customer do inquiry Allowed chars: alphabetic, numeric, special chars Max length: 30
customer.name	string	Mandatory	Set this with updated value if wished Allowed chars: alphabetic, numeric, special chars Max length: 40
customer.email	string	Optional	Set this with updated value if wished Allowed chars: alphabetic, numeric, special chars Max length: 128

API Response

After hitting the above API request, DOKU will give the response.

Type	Value
HTTP Status	200
Result	SUCCESS

Client-Id: MCH-0001-10791114622547
Request-Id: 09e0defe-a071-45b3-9feb-ac134374628c
Response-Timestamp: 2020-08-11T08:45:42Z
Signature: HMACSHA256=9UPUFzOqJc47aJzD9ESOTcWg6TMsg3mqSP+DnUO8ENE=

Response Header Explanation

Parameter	Description
Client-Id	Same as the request
Request-Id	Same as the request
Response-Timestamp	Timestamp Response on UTC with format ISO8601 UTC+0 from DOKU
Signature	Signature generated by DOKU based on the response body

Here is the sample of response body:

{
    "order": {
        "invoice_number": "INV-20210124-0001"
    },
    "online_to_offline_info": {
        "payment_code": "6059000000000205",
        "created_date": "20210331115005",
        "expired_date": "20210331125005",
        "created_date_utc": "2021-03-31T04:50:05Z",
        "expired_date_utc": "2021-03-31T05:50:05Z"
    }
}

Response Body Explanation

Parameter	Type	Mandatory	Description
order.invoice_number	string	Mandatory	Same as the request
online_to_offline_info. payment_code	string	Mandatory	Generated by DOKU that will be used by customer for doing a payment through Alfa store
online_to_offline_info.created_date	string	Conditional	Date time of payment code generated with the format of yyyyMMddHHmmss. The created date uses UTC+7 time
online_to_offline_info.expired_date	string	Conditional	Date time of payment code will be expired with the format of yyyyMMddHHmmss. The expired date uses UTC+7 time. Use this to set the expiry order on merchant side
online_to_offline_info.created_date_utc	string	Conditional	Date time of payment code generated in UTC format
online_to_offline_info.expired_date_utc	string	Conditional	Date time of payment code will be expired in UTC. Use this to set the expiry order on merchant side

Split Settlement

If you are a platform or a marketplace, you can use this feature to settle the funds to your sellers or partners programmatically, save many operational efforts.

• Settlement

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What's next?

You can test your payment through our Payment Simulator. Learn more here.